We know that choosing the right care home is an important decision. Here you’ll find helpful information about John Wills House care home, including the care we provide, who we support, our facilities and accessibility, as well as staffing and medication management. If you need any further details, our team will be happy to assist you.
Frequently asked questions
What types of care are provided in the care home?
We provide nursing care, dementia residential care, respite care, and end of life care.
Who can live in the care home?
We look after older people, people with dementia, and people with physical disabilities.
How many beds does the care home provide?
We provide 80 single rooms with ensuite wet rooms.
What’s the age range to be eligible for admission to the care home?
You must be 65+ to be eligible for admission to the care home.
When was the care home designed / built?
John Wills Hose was built in 2003 and officially opened by Princess Anne on 25 May 2005.
How safe and secure is the care home?
John wills House is situated in a gated community. There is a door entry system in place, when the reception is not manned.
Do care homes cater to specific medical conditions, such as dementia?
Yes, we look after older people with mild to moderate dementia.
Are care plans personalised for each resident?
Yes, we provide personalised care that combines a range of options built around each individual’s needs.
Can residents bring their own furniture and belongings?
Yes, we welcome residents to bring personal belongings and small pieces of furniture if they wish.
Are pets allowed in the care home?
Pets are welcome to visit the care home.
What is the staff-to-resident ratio in the care home?
This is reviewed daily and dependent on occupancy and resident needs.
How is medication managed in the care home?
We have a team of registered nurses and senior care assistants who are all trained in medication.
What happens if a resident's care needs change over time?
We regularly review each resident’s needs and adjust our care plans accordingly to provide personalised support.
Does the care home have a duty of care?
The care home has a duty of care to our residents and colleagues.
Is the care home wheelchair accessible?
Yes, it is wheelchair accessible.
Does the care home have a lift?
Yes, 2 x lifts are available for easy access.
Does the care home provide parking?
Yes, free parking is available.
What rating has the care home been given by the regulator?
The CQC overall rating for John Wills House is ‘Outstanding’.
Is Wi-Fi provided in the care home?
Yes, free Wi-Fi is available throughout the care home.
Who owns the care home?
St Monica Trust.
What Local Authority does John Wills House come under?
Bristol City Council.