Privacy notice

Who we are

St Monica Trust is a charity registered in England and Wales (Charity Number 202151), whose registered office is at St Monica Trust, Cote Lane, Westbury-on-Trym, Bristol, BS9 3UN. We are registered as a data controller with the Information Commissioner’s Office (ICO). If you have any questions or concerns about the way we process your personal data, our Data Protection Officer can be contacted at i-west@bathnes.gov.uk.

What we collect

We will only collect the information that visitors provide voluntarily, such as those provided by completing our online 'Request Information' or 'Email Us' web forms.

We are collecting records of who has been vaccinated against COVID-19 for reasons of public interest and in the interest of public health. All documentation supplied to us will be destroyed once viewed. We will keep a record of your name, professions and dates of vaccination. After six months this log will be destroyed.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To improve our products and services.
• To periodically send you, where you have opted in, promotional information about new products, special offers or other information which we think you may find interesting.
• To contact you from time to time for market research purposes via email, phone, fax or mail (where you have given consent)
• To customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, no transmission over the Internet can ever be guaranteed secure. Please note therefore that we cannot guarantee the security of any personal information that you transfer to us over the Internet.

Emails are not always secure, and they may be intercepted or changed after they have been sent. The St Monica Trust does not accept liability if this happens. The content of emails reflects their author's views and not necessarily those of St Monica Trust. The information in emails from St Monica Trust is confidential, so if you receive one by mistake, please delete it without copying, using, or telling anyone about its content.

External goods or service providers must ensure that any cloud system on which the provider holds any data relating to St Monica Trust is a secure system that complies with the National Cyber Security Centre’s (NCSC) Cloud Security Principles and cloud security requirements. External goods or service providers must ensure that all of their information technology systems and websites are operated and maintained in compliance with NCSC guidance located at: https://www.ncsc.gov.uk/section/advice-guidance/all-topics along with any applicable local regulations and rules.

Links to other websites

Our websites may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the destination website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

The privacy of our residents, colleagues, visitors and applicants

To provide services we need to collect and use personal information. For an explanation of how we collect, use and share the personal information we collect from our service users and beneficiaries download our privacy notices:

• Download our privacy notice for residents.
• Download our privacy notice for colleagues and volunteers.
• Download our privacy notice for applicants.
• Download our test and trace and vaccinations privacy notice.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on one of our websites, look for the box that you can click to indicate that you do not want the information to be used by us for marketing purposes.
• If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to us at: Marketing and Communications Department, St Monica Trust, Cote Lane, Westbury-on-Trym, Bristol, BS9 3UN or emailing us at marketing@stmonicatrust.org.uk.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We will not use your personal information to send you promotional information about third parties.

You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you please write to: Marketing and Communications Department, St Monica Trust, Cote Lane, Westbury-on-Trym, Bristol, BS9 3UN or email us at subjectaccessrequests@stmonicatrust.org.uk.

If you believe that any information we hold on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.