Charterhouse kitchen


First-class nursing and dementia care home


Charterhouse at a glance

Charterhouse care home sits at the heart of The Chocolate Quarter, our award-winning retirement village in Keynsham near Bristol and Bath. Formerly the home of Fry's chocolate, the beautifully refurbished, iconic buildings now offer a vast range of facilities available to residents in both our care home and independent living apartments.

  • Modern en-suite rooms
  • Rated Good by the Care Quality Commission
  • Extensive coronavirus safety measures & well-being initiatives
  • Easy access to amenities at The Chocolate Quarter and nearby Keynsham

Explore Charterhouse in 360°

Youtube Take an online tour

Speak to our admissions team

Phone 0117 919 4263

Take a look at our brochure

Download your copy
For general enquiries please call Charterhouse direct on 0117 363 7200

Beautifully decorated rooms

Innovative design features such as motion sensors, that gently light your en-suite bathroom, to finely tuned mattresses for the perfect night’s sleep, are there to make every day that little bit easier for you. Enjoy every modern comfort in beautifully decorated suites, complete with furnishings that can be adapted to your personal taste. All our rooms have full height windows, so spaces are bathed in natural light and offer views of the world outside.

  • En-suite
  • Air conditioning
  • In-room dining
  • Profiling beds
  • Private terraces and roof garden

Take a VR tour

Choosing a care home can sometimes be an overwhelming experience. Using the latest technology, our new virtual reality tour of the Charterhouse aims to take away some of the unknown - giving you the opportunity to explore our facilities in 360 degrees and meet some of the team that help make the Charterhouse such a special place.

Tips for first-time users... Once playing, take a look around each space and follow the action by clicking then dragging your cursor on desktop or rotating your mobile device.


Where is Charterhouse?

Set in the beautiful countryside, Charterhouse is situated within The Chocolate Quarter, a mile from the busy town of Keynsham. With the train station and public transport easily accessible it's a short journey into both Bristol and Bath.

Address: Charterhouse Care Home, The Chocolate Quarter, Trajectus Way, Keynsham, Bristol BS31 2GL

Taking care of every detail

Experience exceptional personal care and support in this first-class nursing and dementia care home close to both town and country. With its beautiful, airy private rooms, designed with your every comfort in mind, there’s something special about Charterhouse. Relax in the elegantly styled spaces and outdoor terraces within Charterhouse or you can choose to venture into the upscale facilities located in the downstairs Chocolate Quarter.

Life at Charterhouse

Interesting pastimes are central to life at Charterhouse. From gardening and excursions, to painting and pottery, there’s something for you to do every day. And if you prefer a more gentle pace of life, you can enjoy a pamper at the hairdressers or have your nails done. Our friendly, dedicated team will support and encourage you to feel part of your wider surroundings by joining other events held in the vibrant Chocolate Quarter community.


Free physiotherapy and occupational therapy

Our team of physiotherapists, occupational therapists, and their assistants provide advice, support and treatments so residents can remain as physically active, mentally stimulated and socially engaged as possible. This service is available free to all our care home residents.



From a luxurious spa to state-of-the-art cinema and a virtual reality suite, you’ll enjoy access to an enviable range of facilities within The Chocolate Quarter. Socialise with friends and family in the thoughtfully designed kitchen and dining areas, or relax on the roof gardens and terraces for stunning countryside views. And when you have visitors, Somer restaurant offers the best in bistro dining and B-Block pizzeria offers delicious bites in a relaxed setting, all prepared by our expert chefs.

  • Arts and crafts room
  • WiFi
  • Swimming pool
  • Pets can visit
  • Step free access
  • Shared kitchen
  • Activity room
  • Shared lounge
  • Bar/café
  • Restaurant
  • Gardens
  • Activities and outings
  • Hair salon
  • Barber shop
  • Nail salon
  • Gym
  • Physiotherapy
  • Cinema
  • GP surgery

Types of care

The St Monica Trust is nationally recognised for its high-quality personalised care which combines a range of care options that are built around your individual needs.

​Nursing care

Our dedicated and capable team provides 24-hour general needs nursing to ensure you get the best out of life every day. Over the years, we’ve refined the way we work with people and their families to create care plans that thoughtfully balance support alongside independent living. That way you can maintain the freedom to make your own choices.

​Dementia nursing care

We believe that a key part of creating sensitive and pleasant environments for people who are living with dementia is the quality of the relationships that we build. Our flexible approach to dementia care within Charterhouse is focused on reducing anxieties and encouraging the capabilities of each individual resident so there’s purpose and meaning to every day.

Respite and short-term care

Some people come to us for short periods of between one week and up to six weeks. Rooms can be booked in advance, so you get to choose when you’d like to check in and check out (subject to availability). We take care of you from the moment you arrive and our specialist team of healthcare providers are there to help with whatever you need.

End of life care

Working with you and your loved ones, we’re there to provide relief and support for as long as you need us. We’re nationally recognised for our award-winning palliative and end of life care, which sensitively encompasses all aspects of your physical, spiritual and emotional well-being. Our focus is on ensuring that pain is well-managed and that your personal wishes are respected at all times.

Rehabilitation and reablement

After a spell in hospital we offer space for recovery and recuperation, creating restorative care plans based on your needs. With the expertise of our team of health professionals you can get back to your best as quickly as possible.

Residential care

Our new residential care wing offers the assistance and security that comes from living in a care home to those who don't need nursing care. Our friendly team are primed to provide personal and practical support to make it easy for you to continue enjoying your life the way you want.

Therapy team

Every St Monica Trust care home has a dedicated therapy team on-site, so they can work proactively with residents and respond quickly whenever their skills are required - enhancing our residents' mobility, independence and well-being.

This service is available free to all our care home residents. Unlike other care providers, there are no additional charges for physiotherapy and occupational therapy at St Monica Trust. Download the guide to our therapy team.

Reviews for Charterhouse care home

Charterhouse care home is very highly rated on and consistently receives positive feedback from residents and their families, recognising our professional service and high quality of care, making us one of the best care homes in Keynsham.


“My wife has found Charterhouse to be everything she was expecting and much more. The care and surroundings go beyond what we thought a care home would be like - it feels more like a hotel!”

David R (Husband of resident)

Guide to the St Monica Trust's care homes

Welcome to our guide to the St Monica Trust's care homes. Whether you are considering a care home for yourself or a loved one, we aim to provide you with a useful guide, information and advice.


Inspected by the Care Quality Commission

Take a virtual tour and speak to our team

We’d love to provide you with more information about Charterhouse and our friendly admissions team are always on hand to help. Don't forget our new virtual reality tour is available and gives a great introduction to Charterhouse and its team.

To ask any questions or for more information please call us on on 0117 919 4263 or email

Our other care homes

Garden House

Award-winning design

John Wills House

CQC rated outstanding care home

Russets and Sherwood

Dementia care at its best

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