Flower beds and gardens at Cote Lane

ARCO Consumer Code

Arco Accreditation logo

The Associated Retirement Community Operators (ARCO) are the main body representing the retirement community sector in the UK.

ARCO strives to:

• Promote confidence in the sector, ensuring that all members are providing a high quality service to their residents. 

• Raise awareness of the retirement community model amongst older people and stakeholders alike.     

• Increase the volume and quality of expertise within the sector and share this with members, continually investing in research to better understand and promote the socio-economic value of the housing with care model.

ARCO launched their ARCO Consumer Code to provide a benchmark for good practice within the housing-with-care sector. All ARCO registered schemes have to adhere to the standards laid out in ARCO’s Standards and Compliance Framework.

The St Monica Trust is a founder member of ARCO and we are annually assessed by external assessors to review our services compliance with the Code.  

You can find out more about the code here.