ARCO Consumer Code
The Associated Retirement Community Operators (ARCO) are the main body representing the retirement community sector in the UK.
ARCO strives to:
• Promote confidence in the sector, ensuring that all members are providing a high quality service to their residents.
• Raise awareness of the retirement community model amongst older people and stakeholders alike.
• Increase the volume and quality of expertise within the sector and share this with members, continually investing in research to better understand and promote the socio-economic value of the housing with care model.
ARCO launched their ARCO Consumer Code to provide a benchmark for good practice within the housing-with-care sector. All ARCO registered schemes have to adhere to the standards laid out in ARCO’s Standards and Compliance Framework.
The St Monica Trust is a founder member of ARCO and we are annually assessed by external assessors to review our services compliance with the Code.
You can find out more about the code here.