Reviews for John Wills House care home

The admission process to John Wills House and the welcome we received upon arrival was excellent. Everyone was extremely kind, caring and thoughtful throughout. My mother is receiving first-class care and she is very happy in her garden room with direct access to the garden.

I came here for rehab following a hospital admission, I was met and welcomed in more than the way I was expected. Although I was not a resident I was treated with dignity and respect. The choice and the amount of meals to choose from had good variety and something for everyone's taste and diet requirements. Daily activities were on offer or the option to remain in your room was respected. Everyone on the staff was extremely efficient and more than pleasant. They all without exception made my stay exceptionally good.

Although my wife sadly passed away in September I am welcome to visit John Wills whenever I like. I am warmly welcomed by the staff, be it carers, staff or management and have been offered the opportunity to volunteer in the future if I desire. Such is the friendly, welcoming caring nature of the staff.

We needed somewhere for Mum to go for a period of convalescence following hip surgery. John Wills House was able to provide this care to a very high standard. Mum was treated with dignity and respect and given the level and support that Mum required. We were very impressed by the support given by the physiotherapy team. They gave Mum the necessary exercises to do along with lots of encouragement which has gone a long way to help with Mum's recovery. The food was very of a very high standard which was an added bonus. We did have a couple of minor concerns but these were addressed promptly. Would not hesitate in recommending John Wills House in the future to anyone needing a friendly, safe, and responsive place for convalescence and rehabilitation.