We know that choosing the right retirement home is an important decision. Here you’ll find helpful information about Sandford Station retirement village, including the living arrangements, our facilities, accessibility, parking, as well as staffing and security. If you need any further details, our team will be happy to assist you.
Frequently asked questions
Who can live in the retirement village?
Our retirement village is designed for older people to live independently within a supportive community, offering additional services to help residents feel connected, supported, and able to flourish.
What’s the age range to be eligible for purchasing a retirement apartment in your village?
You must usually be aged 55 or over.
When was the retirement village designed / built?
It was built in 2010.
Can couples live together in the retirement village?
Yes, couples can live in the village. We have a mix of single residents and couples. Please note that the service charge varies depending on whether the property is single or double occupied.
Are pets allowed in the retirement villages?
Yes, pets are welcome within the village.
What happens to my apartment if I pass away or want to move out?
At St Monica Trust, we’ve always offered lease options with the promise that the Trust will buy back the property from the resident when they leave. In April 2025, we updated our leases further to offer more openness, transparency and guarantees on the repayments that will be made. There are no hidden costs and, as the Trust buys the property back from you, no stress or worry of selling on the open market.
Your guaranteed final repayment will be the original purchase price* of the apartment minus a ‘surrender fee’ calculated on the number of years of residency (1% per year or part year of residency up to a maximum of 10%).
We take the worry and uncertainty away of what will happen when you surrender your apartment, giving you and your loved-ones peace of mind.
A surrender fee is payable when the property is returned to the Trust, calculated at 1% of the purchase price for every year or part year of residency, up to a maximum of 10%*. All retirement properties are also subject to a monthly service charge. For details of the monthly service charge, please refer to each property's listing.
* For Equity Participation leases at The Chocolate Quarter, this figure is calculated at 2% per year or part year of residency up to a maximum of 10% on the resale price of the property.
Can I bring my own furniture and belongings?
Yes, apartments are leased unfurnished so you will need to bring your own furniture and belongings.
Can friends and family visit or stay overnight?
Friends and relatives are welcome to stay, either within your apartment or in our on-site guest room, which can be booked in advance. Please note that there is a charge for use of the guest room.
Is there a dining room or café on-site?
Yes, we have a café on site. Pullman Café serves as the perfect place for our residents to connect and enjoy quality time with their friends and families. Our expert chefs serve a variety of food, including ciabattas, paninis, sandwiches, cakes and pastries, salads, quiche, sausage rolls, jacket potatoes and daily hot specials, as well as barista-style coffee.
Do you provide domiciliary care at home service?
Whether it’s helping around your home or more complex needs, our care and support team offer a flexible service, tailored to your exact requirements. You can request a care plan from the domiciliary care team who will organise for an assessment to be carried out. The care plan will then be discussed with you (and anyone else you would like to be involved). The cost of your care plan will need to be agreed before your care can start.
Is there on-site staff available 24/7?
Yes, we have staff on-site 24 hours a day all help to make everyone feel safe and secure.
How safe and secure is the retirement village?
There is a 24-hour on-site presence provided by our porter team. CCTV is in operation covering external areas around the village, and the main gates are closed overnight for added security.
Is the retirement village wheelchair accessible?
Yes, it is wheelchair accessible.
Does the retirement village have a lift?
Lifts are located in all of our buildings for easy access
Does the retirement village provide parking?
Residents who drive are assigned one parking space, and we aim to allocate it as close to their apartment as possible.
Who owns the retirement village?
Sandford Station is owned by the St Monica Trust - an innovator and leader in retirement living since 1925.