All's 'Good' at Garden House after CQC Inspection

All's 'Good' at Garden House after CQC Inspection

The St Monica Trust’s Garden House Care Home has been rated as ‘Good’ by the CQC following an unannounced inspection on 12 June 2023.

Out of the potential five key lines of enquiry (KLOEs), three were inspected with Effective, Safe and Well-led rated as ‘Good’ and the service maintained its overall rating of ‘Good’.

In their report, the CQC said that the service was: “Consistently managed and well-led;” and that: “Leaders and the culture they created promoted high-quality, person-centred care.”

The many positive comments that the inspectors received from residents and their loved ones, included: "It's very good;" "They are a good crowd here;" and "It's wonderful."

The report also highlighted how the relationships the Garden House Team has built with health and social care professionals, the local community and those living within the Cote Lane Retirement Village, promoted: “a positive culture that is person-centred, open, inclusive and empowering, which achieves good outcomes for people.”

Noting the Garden House’s special relationship with the wider Cote Lane community in particular, the CQC Inspectors said: “This was the ethos of people's care journey, so they could be supported in their own home and transition into The Garden House or other homes within the St Monica Trust when their care needs changed.”

Located within the St Monica Trust’s Cote Lane Retirement Village, Garden House is a 102-bed care home offering general need nursing care, specialist dementia care, rehabilitation and enablement, and end of life care.

St Monica Trust’s Chief Executive, David Williams said: “As any follower of team sports knows, the mark of true champions is the ability to maintain consistency over a number of years.

"Retaining its overall rating of ‘Good’, with all the challenges the care sector has faced over the last few years, is an achievement that the whole Garden House team can be extremely proud of.”

“It is particularly pleasing to see the Garden House’s work with the wider community highlighted in this report, which is such a vital part of the Trust’s mission to create communities where older people can flourish.

"For this, and so much more, I would like to send my personal congratulations to Care Home Manager, Fran Ashby and her entire team at Garden House.”

or further information on Garden House or any of the St Monica Trust’s care homes please contact our admissions team on 0800 952 0300 or e-mail

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