Bristol cost of living resources

Where to find help in Bristol?

A list of agencies who may be able to help if you’re facing challenges due to the rising cost of living.

Community Advice Centres

BOOST Community (Barton Hill)

Supporting people in the Lawrence Hill area (post codes BS2 and BS5) with issues around debt, benefits, housing, employment and legal advice.

Telephone: 07851 168 153

Filwood Hope

Providing debt, benefit, and housing advice, advice for older people, and advice on employment issues.

Website: filwoodhope.org 
Telephone: 07712 661 241 

North Bristol Advice Centre

Offering independent welfare benefit advice and debt advice in North Bristol and South Gloucestershire.

Website: northbristoladvice.org.uk 
Telephone: 0117 951 5751 
Minicom: 0117 952 7681 

South Bristol Advice Service

Independent charity giving free, confidential advice on debt, financial capability and welfare benefits matters.

Website: southbristoladvice.org.uk 
Benefits team: 0117 985 1122 
Debt team: 0117 903 8358

St Pauls Advice Centre

Providing advice and support with benefits, debt and energy bills.

Website: stpaulsadvice.org.uk
Telephone: 0117 955 2981 

Debt Support

Business Debtline

Providing free, impartial, expert debt advice to small business owners and self-employed people.

Website: businessdebtline.org

Christians Against Poverty (CAP)

Offering free debt advice and other services if you are struggling with money.

Website: capuk.org
Tel: 0800 328 0006

National Debtline

Providing free, impartial, expert debt advice; helping people take control of their debts.

Website: nationaldebtline.org

Step Change

Offering free, independent advice to help people deal with their debts.

Website: stepchange.org

Talking Money

Providing debt, energy and financial advice to residents of Bristol. 

Website: talkingmoney.org.uk
Tel: 0800 121 4511

Energy saving advice and support

Centre for Sustainable Energy (CSE)

Providing advice on saving money on energy bills and heating your home.

Website: cse.org.uk 
Tel: 0800 082 2234

Warmer Homes, Advice and Money (WHAM)

Supporting Bristol’s most vulnerable residents by giving advice on energy, money, and carrying out home repairs.

Website: cse.org.uk/my-home/adviceprojects/wham-warmer-homes-advice-and-money/

Food support

Feeding Bristol

Community Food Support providing free or low-cost food.

Website: feedingbristol.org

Trussell Trust Foodbanks

Working to combat poverty and hunger. Food parcels are given in exchange for a voucher from a referring agency.

Website: trussell.org.uk
Tel: 0808 2082138

Government and Council support

Gov.uk

Details of cost-of-living support, including income and disability benefits, bills and allowances, childcare, housing, and travel.

Website: gov.uk/cost-of-living

The Local Crisis Prevention Fund

Financial support for basics such as food, gas, and electricity, if you have a one-off financial crisis. 

Website: bristol.gov.uk/residents/ benefits-and-financial-help/local-crisis-prevention-fund-emergency-payments-and-household-goods 
Telephone: 0117 922 4500

Bristol City Council

The council website has a guide where you can find help and information to assist you in navigating rising living costs.

Website: bristol.gov.uk/residents/people-and-communities/cost-of-living-support

Technology support 

Good Things Foundation 

Providing free sim cards, mobile data and devices to people who cannot afford them. 

Website: goodthingsfoundation.org/ find-support/map 

Email: hello@goodthingsfoundation.org

Health and well-being support 

We Are Bristol Helpline

Telephone helpline providing information about where to get help with benefits, food, mental health and wellbeing. Also provides details of welcoming spaces locations. 

Welcoming Spaces

Informal spaces open to all. Providing space to sit, socialise with others, take part in activities, and access support. 

Website: bristol.gov.uk/residents/people-and-communities/welcoming-spaces/find-a-welcoming-space 

Grants

National Benevolent Charity

Offering Hardship Grants to individuals who are experiencing poverty or hardship.

Website: natben.org.uk/grants-for-individuals

Family Action

Offering a Welfare Grants Programme providing emergency grants to meet essential personal and household needs.  Applicants must be in receipt of means tested benefits and meet further criteria.  Application is by professional referral.

Website: family-action.org.uk/grant-programmes
Phone: 0781 640 8119 Tuesday to Friday from 1.00pm to 3.00pm.

Housing support

Shelter 

National organisation offering housing advice and support. 

Website: england.shelter.org.uk 

Housing Matters

Providing free specialist housing advice in Bristol. 

Website: housingmatters.org.uk

We Care Home Improvements

Not for profit organisation improving homes so people can live independently for as long as they wish. 

Website: wecr.org.uk 
Telephone: 0300 323 0700

Information and advice

Age UK Bristol

Providing free information and advice to people over 55 on a large range of topics, from claiming benefits to health.

Website: ageuk.org.uk/bristol 
Telephone: 0117 929 7573 Wednesday to Friday 10.00am - 1.00pm or 
National Age UK Advice Line: 0800 678 1602 8.00am - 7.00pm

Bristol Citizens Advice

A national charity giving advice to people on a large number of issues including housing, money, employment, benefits, and legal advice. 

Website: bristolcab.org.uk
National website: citizensadvice.org.uk
Telephone: 0808 278 7957
Textphone: 0800 144 88 84

Bristol Somali Resource Centre

Offering free and impartial advice, guidance and information on issues such as benefits, housing, employment, education, money management and consumer rights. Support is delivered in a culturally competent way, using English, Somali and Arabic as needed. 

Website: somalicentre.org.uk 
Telephone: 0117 907 7994

MIND

MIND Welfare benefits line for people with mental health problems who are navigating the benefits system. 

Website: mind.org.uk 
Telephone: 0300 222 5782

Money Saving Expert

Website offering help with the cost-of living crisis including a guide about what you can do if you are struggling with energy bills and budgeting. 

Website: moneysavingexpert.com 
Website on debt: moneysavingexpert.com/budgeting-debt-help

Turn2Us

Providing information to individuals facing financial hardship. By entering your details, their system can electronically search their database to connect you with relevant assistance and resources.

Website: turn2us.org.uk

WECIL 

Providing advice and support to disabled people on a range of issues including benefits advice. 

Website: wecil.org.uk 
Telephone: 0117 947 9911

Welfare Rights and Money Advice Service

Benefits and debt/money advice and casework for vulnerable people in Bristol, including those who are disabled, full-time carers, homeless or at risk of homelessness. Professional referral required for casework. 

Website: bristol.gov.uk/residents/ benefits-and-financial-help/welfare-rights-and-money-advice-service 

Please note: 

This is not an exhaustive list. In providing this information, the St Monica Trust is not providing recommendations for the listed organisations.