Where to find help in Bristol?
A list of agencies who may be able to help if you’re facing challenges due to the rising cost of living.
Community Advice Centres
BOOST Community (Barton Hill)
Supporting people in the Lawrence Hill area (post codes BS2 and BS5) with issues around debt, benefits, housing, employment and legal advice.
Telephone: 07851 168 153
Filwood Hope
Providing debt, benefit, and housing advice, advice for older people, and advice on employment issues.
Website: filwoodhope.org
Telephone: 07712 661 241
North Bristol Advice Centre
Offering independent welfare benefit advice and debt advice in North Bristol and South Gloucestershire.
Website: northbristoladvice.org.uk
Telephone: 0117 951 5751
Minicom: 0117 952 7681
South Bristol Advice Service
Independent charity giving free, confidential advice on debt, financial capability and welfare benefits matters.
Website: southbristoladvice.org.uk
Benefits team: 0117 985 1122
Debt team: 0117 903 8358
St Pauls Advice Centre
Providing advice and support with benefits, debt and energy bills.
Website: stpaulsadvice.org.uk
Telephone: 0117 955 2981
Debt Support
Business Debtline
Providing free, impartial, expert debt advice to small business owners and self-employed people.
Website: businessdebtline.org
Christians Against Poverty (CAP)
Offering free debt advice and other services if you are struggling with money.
Website: capuk.org
Tel: 0800 328 0006
National Debtline
Providing free, impartial, expert debt advice; helping people take control of their debts.
Website: nationaldebtline.org
Step Change
Offering free, independent advice to help people deal with their debts.
Website: stepchange.org
Talking Money
Providing debt, energy and financial advice to residents of Bristol.
Website: talkingmoney.org.uk
Tel: 0800 121 4511
Energy saving advice and support
Centre for Sustainable Energy (CSE)
Providing advice on saving money on energy bills and heating your home.
Website: cse.org.uk
Tel: 0800 082 2234
Warmer Homes, Advice and Money (WHAM)
Supporting Bristol’s most vulnerable residents by giving advice on energy, money, and carrying out home repairs.
Website: cse.org.uk/my-home/adviceprojects/wham-warmer-homes-advice-and-money/
Food support
Feeding Bristol
Community Food Support providing free or low-cost food.
Website: feedingbristol.org
Trussell Trust Foodbanks
Working to combat poverty and hunger. Food parcels are given in exchange for a voucher from a referring agency.
Website: trussell.org.uk
Tel: 0808 2082138
Government and Council support
Gov.uk
Details of cost-of-living support, including income and disability benefits, bills and allowances, childcare, housing, and travel.
Website: gov.uk/cost-of-living
The Local Crisis Prevention Fund
Financial support for basics such as food, gas, and electricity, if you have a one-off financial crisis.
Website: bristol.gov.uk/residents/ benefits-and-financial-help/local-crisis-prevention-fund-emergency-payments-and-household-goods
Telephone: 0117 922 4500
Bristol City Council
The council website has a guide where you can find help and information to assist you in navigating rising living costs.
Website: bristol.gov.uk/residents/people-and-communities/cost-of-living-support
Technology support
Good Things Foundation
Providing free sim cards, mobile data and devices to people who cannot afford them.
Website: goodthingsfoundation.org/ find-support/map
Email: hello@goodthingsfoundation.orgHealth and well-being support
We Are Bristol Helpline
Telephone helpline providing information about where to get help with benefits, food, mental health and wellbeing. Also provides details of welcoming spaces locations.
Welcoming Spaces
Informal spaces open to all. Providing space to sit, socialise with others, take part in activities, and access support.
Website: bristol.gov.uk/residents/people-and-communities/welcoming-spaces/find-a-welcoming-space
Grants
National Benevolent Charity
Offering Hardship Grants to individuals who are experiencing poverty or hardship.
Website: natben.org.uk/grants-for-individuals
Family Action
Offering a Welfare Grants Programme providing emergency grants to meet essential personal and household needs. Applicants must be in receipt of means tested benefits and meet further criteria. Application is by professional referral.
Website: family-action.org.uk/grant-programmes
Phone: 0781 640 8119 Tuesday to Friday from 1.00pm to 3.00pm.
Housing support
Shelter
National organisation offering housing advice and support.
Website: england.shelter.org.uk
Housing Matters
Providing free specialist housing advice in Bristol.
Website: housingmatters.org.uk
We Care Home Improvements
Not for profit organisation improving homes so people can live independently for as long as they wish.
Website: wecr.org.uk
Telephone: 0300 323 0700
Information and advice
Age UK Bristol
Providing free information and advice to people over 55 on a large range of topics, from claiming benefits to health.
Website: ageuk.org.uk/bristol
Telephone: 0117 929 7573 Wednesday to Friday 10.00am - 1.00pm or
National Age UK Advice Line: 0800 678 1602 8.00am - 7.00pm
Bristol Citizens Advice
A national charity giving advice to people on a large number of issues including housing, money, employment, benefits, and legal advice.
Website: bristolcab.org.uk
National website: citizensadvice.org.uk
Telephone: 0808 278 7957
Textphone: 0800 144 88 84
Bristol Somali Resource Centre
Offering free and impartial advice, guidance and information on issues such as benefits, housing, employment, education, money management and consumer rights. Support is delivered in a culturally competent way, using English, Somali and Arabic as needed.
Website: somalicentre.org.uk
Telephone: 0117 907 7994
MIND
MIND Welfare benefits line for people with mental health problems who are navigating the benefits system.
Website: mind.org.uk
Telephone: 0300 222 5782
Money Saving Expert
Website offering help with the cost-of living crisis including a guide about what you can do if you are struggling with energy bills and budgeting.
Website: moneysavingexpert.com
Website on debt: moneysavingexpert.com/budgeting-debt-help
Turn2Us
Providing information to individuals facing financial hardship. By entering your details, their system can electronically search their database to connect you with relevant assistance and resources.
Website: turn2us.org.uk
WECIL
Providing advice and support to disabled people on a range of issues including benefits advice.
Website: wecil.org.uk
Telephone: 0117 947 9911
Welfare Rights and Money Advice Service
Benefits and debt/money advice and casework for vulnerable people in Bristol, including those who are disabled, full-time carers, homeless or at risk of homelessness. Professional referral required for casework.
Website: bristol.gov.uk/residents/ benefits-and-financial-help/welfare-rights-and-money-advice-service