Frequently asked questions

Russets & Sherwood provide high‑quality nursing and nursing dementia care for older people, delivered by skilled and compassionate teams in a purpose‑designed environment. The home is equipped to support residents with a wide range of physical health needs, long‑term conditions, and complex care requirements, including advanced dementia care, ensuring continuity, dignity and comfort at every stage of life.

The home welcomes older adults who require nursing or nursing dementia care. Every admission follows a thorough, person‑centred assessment to ensure Russets & Sherwood is the right environment to meet the individual’s needs, preferences and aspirations. This approach helps residents settle smoothly and ensures families can feel confident in the care provided.

Russets & Sherwood is a large, well‑established home with 105 beds in total, made up of:

• 32 Nursing beds
• 73 Nursing Dementia beds

This scale allows the home to offer specialist expertise while maintaining a warm, community‑focused atmosphere.

The home primarily supports adults aged 65 and over who require nursing or dementia care. In some circumstances, younger individuals with suitable care needs may be considered following assessment.

Russets & Sherwood care home opened in 2010 as a purpose‑built element of the Sandford Station retirement village, specifically designed to provide specialist dementia nursing care at Russets and general nursing care at Sherwood.

The home received multiple awards for its innovative design at the time of opening and was carefully planned to support modern nursing and dementia care. Its layout, facilities and outdoor spaces promote accessibility, comfort, well-being and independence, with ongoing investment ensuring the environment remains welcoming, safe, and fit for purpose.

Safety and security are central to life at Russets & Sherwood. People living with dementia are cared for within a fully secure environment, designed to support freedom of movement while keeping residents safe.
Key features include:

• Secure entrances and exits
• Secure gardens and a clubhouse at the heart of the development, offering safe outdoor access
• CCTV coverage at the main entrance and other priority areas
• Staff on site 24 hours a day

Risk is managed sensitively, balancing safety with personal choice and independence.

Yes. Russets & Sherwood specialise in nursing dementia care, alongside general nursing care. The teams have extensive experience in supporting people living with dementia, complex physical conditions and long‑term health needs. Care is based on individual assessment and best practice, ensuring residents receive consistent, compassionate and responsive support.

Absolutely. Every resident has a fully personalised care plan, developed in partnership with them and, where appropriate, their family. Care plans reflect personal history, preferences, routines, health needs and goals, and are reviewed regularly to ensure they continue to meet changing needs over time.

Yes. All bedrooms are fully furnished with a bed, wardrobe, bookcase and dressing table, and armchair providing a comfortable starting point for new residents.

Rooms can accommodate some smaller items of personal furniture, which can be discussed with the management team prior to moving in. Residents are warmly encouraged to bring personal possessions such as photographs, pictures, and treasured items to help make their room feel truly like home.

Visiting pets are welcomed where possible, subject to prior discussion and a risk assessment. This allows residents to continue enjoying the comfort and companionship of much‑loved animals while ensuring the wellbeing of everyone in the home.

Russets & Sherwood operate a cohort team model, which helps build strong, trusted relationships between residents, families, and staff.
Each unit is supported daily by a dedicated team typically including:

• A House Lead
• A Senior Care Assistant
• Care Assistants
• Resident Support Assistants

Staffing levels are carefully planned around residents’ assessed needs and reviewed regularly to ensure safe, responsive, and personalised care at all times.

Medication is managed with the highest priority on safety and accuracy. All processes comply with regulatory guidance, best practice, and St Monica Trust policies and procedures. Trained staff oversee medication administration, regular audits are completed, and medication reviews are carried out in partnership with healthcare professionals such as GPs and pharmacists.

Care at Russets & Sherwood is designed to adapt. Care plans are reviewed regularly and updated promptly if a resident’s needs change. Where needs increase, the team works closely with the resident and their family to explore options and ensure appropriate support remains in place within the home wherever possible.

Yes. Russets & Sherwood have a clear duty of care to every resident and operate in line with professional standards, regulatory requirements, and St Monica Trust values. This ensures residents are treated with dignity, respect and compassion at all times.

Yes. The home is fully wheelchair accessible, with all resident facilities located on the ground floor. The home is primarily single storey, making it easy and safe for residents to move independently or with support.

A lift is available to support access to non‑resident areas, such as staff offices and facilities located above Sherwood’s nursing unit. All resident areas remain on the ground floor.

Yes. On‑site parking is available for visitors, making it easy for friends and family to visit regularly.

Russets & Sherwood are regulated by the Care Quality Commission (CQC) and are proud to hold an overall rating of ‘Good’, reflecting the quality, safety and effectiveness of care provided.

Yes. Wi‑Fi is available throughout the home, enabling residents to stay connected with family and friends and enjoy online activities and entertainment.

Russets & Sherwood are owned and operated by St Monica Trust, a respected not‑for‑profit organisation with a strong reputation for delivering high‑quality care and housing for older people.

The Russets falls under North Somerset’s local authority, and information can be provided on request for funding, commissioning or placement enquiries.