Why did you join St Monica Trust?
Because it’s a beautiful place (the grounds and buildings), everybody I met was very welcoming and also the salary is good.
What do you get up to on a typical day?
I look after residents and ensure I meet their needs – assisting with personal care, mobility, feeding and answering call bells.
What is the best or most rewarding thing about your role?
The most rewarding part for me is seeing the residents smile and hearing them say thank you.
What challenges have you faced and how have you overcome them?
I found it emotionally challenging to care for end of life residents but I worked with more experienced staff and watched and observed until I felt comfortable.
What's it really like to work here?
It’s a nice, friendly place to work. It can be busy at times but overall a nice, warm, friendly environment with very good work teams.
Tell us about the training and development...
There are always opportunities for training and development such as PEG feeding, controlled drugs etc. The induction is very beneficial and they offer a yearly update on basic knowledge which is always a helpful reminder.
What's been your biggest achievement?
My biggest achievement is being confident in my job. I was quite shy, where as now I believe in myself and I am more confident.
What do you think makes someone successful at St Monica Trust?
I think you just have to be yourself, smile and always give 100%. Always ask for help and show you’re willing to learn and develop.
What would you say to someone thinking of applying?
Please apply. St Monica Trust is a very good company to work for, the staff are very friendly and supportive. The company offers a good salary, the holiday entitlement is very good as well. The company provides a lot of training which is very beneficial. The company always puts the residents needs at the heart of what we do and makes sure that residents are given person-centred care. Overall it is a brilliant place to work and you will not regret applying to work here.