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Charterhouse at The Chocolate Quarter

Luxurious surroundings with personalised care.

Located within The Chocolate Quarter, Charterhouse combines the height of luxury with outstanding personalised care.

Elegantly styled and set in beautiful surroundings, we created Charterhouse as a new kind of care home, one that puts you at its heart. With delicious food prepared by first-class chefs and a selection of engaging activities, we look after more than your peace of mind.

There are also beautiful roof gardens with accessible flowerbeds and water features for those who enjoy being close to nature.  Each floor has outside sheltered spaces so you can get outside even when it’s raining. Most important of all our highly specialised staff are on hand 24 hours a day.

Living in style

Every day at Charterhouse will be as comfortable as your first. Upon arrival, you will be welcomed into a calm and friendly environment and shown to your own personal suite, specified to the highest standards to ensure your comfort.

Full height windows bathe the rooms in natural light and show off their generous proportions. Each beautifully decorated suite is completed with furnishings which can be adapted to suit your personal taste.Innovative design features make every day that little bit easier, such as motion sensors which turn on low-level lighting in the en-suite if you get up in the night. There’s also the mattress that can be finely tuned for a perfect fit to ensure you get the best night’s sleep.

Our care

We are passionate about your comfort and what matters to you. We will take the time to get to know you and understand what you want. Our multi-skilled carers are supported by registered nurses to tailor the highest standard of care exactly to your needs. We offer dementia care, nursing care, respite, rehabilitation and end-of-life care. 

Our in-house training team ensure that all our staff meet the St Monica Trust standards. You can be assured of the quality of care they provide and that they share our values. The latest care technology has been discreetly incorporated into the fabric of Charterhouse. Innovations such as acoustic monitoring, combined with the latest call systems, work behind the scenes so that you can maintain your independence.

This includes the on-site GP, the physiotherapy treatment rooms, swimming pool and spa.

Making every day fun

Interesting pastimes are central to life at Charterhouse and there is plenty to get involved in. From gardening and excursions to musical sing-alongs, we will ensure there is something for you to do every day. If there’s an activity you have in mind, or if you’d like to try something new, just let us know.


 Good food is an essential ingredient when it comes to living well. Let us know how you’d like us to prepare your meals and we’ll create nutritious dishes that are just right for your dietary needs.

Come and see for yourself

We’d love to show you more and our team are always on hand to help. To ask any questions, arrange a viewing or for more information, please call the Admissions team on 0800 952 0300 or email